Opening Hours
Monday
8:00 am – 6:00 pm
Tuesday
8:00 am – 6:00 pm
Wednesday
8:00 am – 6:00 pm
Thursday
8:00 am – 6:00 pm
Friday
8:00 am – 6:00 pm
Saturday
Closed
Sunday
Closed
Note: our switchboard is open from 8:30 am – 5:00 pm, and is closed during 12:00 pm – 1:30 pm. The emergency line remains open for genuine medical emergencies.
Telephone Options
Please listen to the switchboard carefully to ensure you select the right option for your practice and your query.
Option 1 for Newburn, Option 2 for Kings, Option 3 for Oldmeldrum.
Option 1 for Care Navigation (arranging all medical appointments and to speak to a clinician)
Option 2 for General Queries (Queries regarding appointments, prescriptions and arranging treatment room appointments such as bloods or smear tests)
Option 3 for Results (This is in operation from 10am to 4pm)
We do have an emergency mobile that is in operation if you feel that you are unable to wait for your call to be answered – however we ask that you only use this line in case of emergencies and if your call does not fit this criteria – then you will be advised to call back via the correct line. This is to ensure this line stays open for genuine medical emergencies and the emergency services. 07436 364 471.
If you feel that your condition is life threatening – please do not call the practice and instead call the emergency services by dialling 999.
Option 1 for Newburn, Option 2 for Kings, Option 3 for Oldmeldrum.
Option 1 for Care Navigation (arranging all medical appointments and to speak to a clinician)
Option 2 for General Queries (Queries regarding appointments, prescriptions and arranging treatment room appointments such as bloods or smear tests)
Option 3 for Results (This is in operation from 10am to 4pm)
We do have an emergency mobile that is in operation if you feel that you are unable to wait for your call to be answered – however we ask that you only use this line in case of emergencies and if your call does not fit this criteria – then you will be advised to call back via the correct line. This is to ensure this line stays open for genuine medical emergencies and the emergency services. 07436 364 471.
If you feel that your condition is life threatening – please do not call the practice and instead call the emergency services by dialling 999.
Non-urgent advice: NHS inform helpline
If you’re well, but have a question about your health or local NHS services, phone our helpline on 0800 22 44 88. Our helpline is open Monday to Friday from 9am to 5pm.
Non-urgent advice: When to phone 111
For serious or life threatening emergencies call 999.
The 111 service provides urgent care triage if you think you need A&E but its not life-threatening, and advice when your GP, pharmacy or dental practice is closed.The 111 service can also help if you’re in mental health distress, or your GP practice, pharmacy, or dental practice is closed
Accessibility
- Braille translation service
- Disabled parking
- Disabled WC
- Induction loop
- Signing service available
- Step free access
- Wheelchair access
BSL users can contact us via the online British Sign Language interpreting video relay service. Find out more on the contactSCOTLAND website.
Please let us know at booking if you require an interpreter for any of your appointments.
Parking
- Car Parking
- Cycle parking
- Disabled parking